• +94 77 700 8991
  • info@priyanthagems.lk
  • 520, R.A.De Mel Mawatha, Colombo 03, Sri Lanka
  • +94 77 700 8991
  • info@priyanthagems.lk
  • 520, R.A.De Mel Mawatha, Colombo 03, Sri Lanka.

Privacy Policy


Priyantha Gems (Private) Limited is committed to protecting your personal and private information. This privacy policy outlines the information that may be collected from our clients and visitors to the website, and the way in which that information may be used. Any changes to this privacy policy will appear here on this webpage and no notice will be provided or required to be provided to any party.

This is information that refers to details or particulars that we may collect that may be used to identify any individual who uses the products/services of this website. The term “Personal Information” refers to details including but not limited to items such as Names, Addresses, Genders, Telephone Numbers, Email Addresses and other personal details.

To provide fundamental services and or enhance the overall quality of service, where fundamental services include but are not limited to processing transactions, shipping, marketing and customer relationship management.

On or through our website and subsequent follow-up communications through any channel. Upon Visiting the Website: We will ask you whether to opt in or out of Cookies. Cookies help us uniquely identify your computer or device so that we may serve you better. Cookies also allow us to monitor basic website metrics such as traffic and trends. They are also required for you to access personalized services such as using our online shop. You may opt out of cookies at any time, but beware that doing so may result in the website not performing optimally for you.

While Browsing Our Site: During the normal usage of our website, particularly with regard to making a purchase or an inquiry, you may be requested and or required to provide personal information.

Your personal information will only be used for the purposes specified in this Privacy Policy. We do not sell your data nor do we allow unauthorized 3rd parties to freely access it, except in the event of a court order or other legally enforceable order by government or law enforcement authorities with jurisdiction within the territory of the Democratic Socialist Republic of Sri Lanka or any other territory in which we operate.

Your personal information will usually be safely and securely stored within our online and or offline, digital and or non-digital customer databases, where reasonable measures in line with global industry standards for data security are in place.

Please note that all email communications are not secure. Please be aware of this when communicating personal details to us or our agents via emails. You are strongly advised to avoid transmitting personal information such as credit card, bank or other financial details using emails. Further, it is your responsibility to log out and or close your browser after using our website. Failing to do so may result in your personal information being insecure and or available to 3rd parties. This is especially the case if you are using a public computer or device. We do not accept responsibility for the loss and or theft of personal information and or any liabilities arising out of such loss or theft, as a result of the improper use of email communications and or our website.

Instances Where 3rd Parties May Be Provided Access to Your Personal Information During the regular course of business, it may become necessary for us to disclose your personal information to one or more 3rd parties in order to complete a transaction. An example of this includes providing a shipping/logistics provider with your name and address in order to deliver goods that you may have purchased. All our 3rd party service providers are contractually and legally bound to us and are thus legally obligated to protect your personal information.

In an event where a client has purchased goods from us and failed to make payment, we may have cause to disclose personal information to any relevant authority as may be required in order to recover dues to us.

If your purchase has been paid for by a 3rd party, we are obliged to send all billing information to the paying party, which may include your personal information.

You can request us for your personal information at any time and we will be happy to assist you. However, in order to protect your information, you will be required to prove your identity and make a written request. We reserve the right to decline such requests. In the event we decline to accept and or answer your request, we will provide you with reasons for non-disclosure.

Your information will be retained by us for as long as is required by law, at minimum. However, it may be stored indefinitely or we may choose to delete and or destroy it once the legal obligation to retain it has ceased.

All changes will be posted to this website. No notice of changes will be provided nor is any required. No changes will apply retrospectively to personal information acquired prior to any changes that are made to this Privacy Policy. If you do not agree with any changes or terms of this privacy policy, you may object in writing, however continuation and or discontinuation of any changes and application or non-application of any terms will be at our sole discretion. If you do not object, it shall be taken as an indication of your agreement with the changes and terms.

For any questions, concerns or issues with regard to this Privacy Policy, please contact: